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EZ4U Templates FAQ’s & Answers
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How quickly do your EZ4U Templates load?
Extremely fast. We are professional graphic designers and because of that fact, you get our graphic optimizing expertise with each template. [Top]
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How many auction templates do you have?
We have over 900 EZ4U Templates, auction templates available at this time. New templates will be continually added to our site. We love designing! You may purchase as many as you like, as often as you like. We never run out of design ideas.. [Top]
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If I purchase more than one template today, is there a discount?
Our template prices are amazingly low and affordable. Much time and quality work goes into our templates, as well as any additional costs of purchasing imagery elements, that we may possibly use to enhance our designs. Unfortunately, we can not offer discounts unless we are running a specific special.
However; we do offer our ongoing EZ4U VIP 612 Club, as a customer incentive on our EZ4Utemplates.com website. To read more details about how our EZ4U VIP 612 Club works and how you too, can start earning your free designer templates, please click here or click the 612 VIP CLUB link on the top of this page. [Top]
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Can I use just one of your templates on lots of auction selling sites at one time and how many times can I use it?
You may purchase as many templates as you like, as often as you like. You may use our template or templates, for as long as you wish to use them and as many times that you wish to use them. However; you are only allowed to use each individual template at ONE [1] AUCTION SELLING SITE AT A TIME. [Top]
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I'm not very computer or Internet knowledgeable at all and I really have a hard time grasping this technology stuff, do you think that I can work with your templates?
Of course you can and we make sure that you can! EZ4U Templates are very easy to work with. That's why our name is EZ4U Templates! Anyone of any skill level can work with our templates. We've done all the hard stuff for you so that all you really need to do is basically type, copy & paste. We visually show you & tell you, every "how-to" piece of information that you need to know in our tutorial guide that is sent with each purchased template. PLUS, you can also reach us for help via email or telephone. [Top]
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Do I need to know HTML to use an EZ4U Auction / Store Listing Template?
NO... not at all! The EZ4U Template designers have done all the HTML work for you! You can work directly in the HTML code if you wish, but it's NOT required. You only need to copy & paste our code, type your text content and then copy and paste in your product picture(s). You'll be amazed at how easy our templates are to work with. [Top]
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Do your templates come with instructions?
Yes.... they sure do! EZ4U Templates has included into each purchased template folder, an easy step by step tutorial guide that we have meticulously written in case you feel you would need it for reference, PLUS a fabulously, easy online help index and a visual online tutorial guide for you to follow. The guide inside your folder contains additional hints, tips and tricks that you won't find in the online tutorial, but either way.... we've got you covered with what you need to know, especially if you've never worked with a template before. We make using our auction listing templates easy for you. [Top]
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Do you have online visual tutorial help guides?
Absolutely we do! EZ4U Templates has an additional fabulously easy online visual guide tutorial for you to follow and we also include an easy step by step tutorial guide in your purchased template folder as well, that we have meticulously developed in case you feel you would need it and want it for future reference. [Top]
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Do your templates come with real human support?
Yes! EZ4U is here for you with real human support to guide you, incase you feel you need us. We can be reached by e-mail or by telephone, Monday thru Friday 8 A.M. -5 P.M. EST. However; you will need to telephone us, because we are unable to call you or return phone calls. [Top]
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Will you work with me until I get the hang of listing my auctions with your sellers template?
Absolutely, we will! Once you post a listing or two with our template, it'll become second nature to you if you have never used templates before, and you will then wonder what you ever worried about. Especially since the visual tutorial guide and the written tutorial guide that you receive from us, is laid out and written so that it is easy to grasp & understand. We'll stay with you all the way, until you are comfortable using your new template. [Top]
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I have no clue how to install it or customize it. If you can help me set it up, I'd like to purchase it?
You can install the template in 4 easy steps and then begin listing with it! It's that easy. And customizing it, is just as easy. We'll guide you & be there for you, all the way. [Top]
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The template I want doesn't have links. I want links, can you put in and set up my links for me?
Please contact us first before purchasing, the downloadable template. We'll be happy to code in and set up your linkage for you at an additional charge of $3.00, if you would like to have this additional service done by us. We do NOT set up links on any of our templates that have been previously purchased and downloaded. [Top]
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I love your templates and I want to buy some, but I don't want link areas on the templates.
We only put linkage on custom template design orders and some Limited Edition templates and web sets. We'll be happy to completely remove or change the link text for you, at no additional charge. If you purchase any of these type of items, we will contact you to find out your link wishes. [Top]
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Do you host my product pictures or can you host them?
NO. We do not host your product images, but our template guide will tell you where to find and access free product image hosting. We only host the images that go with your template. You never need to worry about hosting our template pictures, because we host them for you. Our template images will come to you pre-linked to our secure hosting server files. [Top]
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Where can I host my pictures?
In our EZ4U template tutorial guide, we tell you how & where you can find FREE picture hosting services for your own pictures, so that you can save money and stop paying fee's to a hosting provider simply to have them host the pictures of your products. Many people are unaware of free picture hosting providers. We tell you how & where to find them and if you have access to the Internet, chances are pretty good that you already have free hosting for your images available to you and you just don't know it. We'll also tell you how to find this out. [Top]
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Does eBay charge me extra money for using other outside image hosting sources?
No, eBay does not charge their sellers for using other outside image hosting sources. When using an outside image host the "per picture" fees are not applied on eBay and most other auction sites. However; play it safe and do check the image hosting policies for fees on other auction sites other than eBay. By utilizing "free" outside image hosting resources, you can really save yourself a good bit of money. With the overall listing and selling fees on the rise, you definitely want to explore every avenue that is possibly available to you in order to save money. After all, your purpose of selling online is to make income and not to spend additional money, needlessly. [Top]
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How many photos can I put into an EZ4U Template?
You may insert as many photos as you like. How many is a personal decision. Our easy for you template tutorial guide that will come in your organized template folder, includes some tips and suggestions concerning your auction selling product images. [Top]
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Are EZ4U Templates compatible with eBay auction management services and other various auction selling management services?
Yes, as long as the auction site that you are selling at allows the usage of HTML code. You can use our templates with most auction management services that are now available on the Internet and also listing software such as TurboLister. [Top]
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I really love your designing style, can EZ4U Templates custom design a template for me?
Yes, we certainly do offer custom design services! We would love the opportunity to do custom design work for you! We love design challenges and developing custom customer requested projects. Click on our Custom Templates link for more information on having a custom template designed especially for you; that no one else will have. If you are looking for a uniquely creative, one of a kind (OOAK) custom design, we can definitely design it for you and make you very happy. [Top]
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Do you have any matching About Me templates?
Yes, we do! We offer pre-designed About Me pages and we can also create a coordinating About Me page for you from any existing auction / store listing template that we offer. We can custom design an About Me Page template for you, as well. Click on our Custom Templates link for more information on having a custom template designed especially for you or for purchasing a matching About Me page, from any of our pre-designed templates. [Top]
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Can you create custom designed seller logos?
Yes, we sure can! Click on our Custom Logos link for more information on having an exclusive one of a kind [OOAK] custom seller logo designed especially for you. We also offer a wide variety of pre-designed, fabulous non-exclusive sellers logo identity banners that you may be interested in. [Top]
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When I buy your template or any of your graphics, are the graphics mine to do with as I please?
EZ4U Templates retains the overall copyright to all of the graphics that we create. Each store page that we offer an item on for purchasing, will tell you what the stipulations of usage are when purchasing our creations, if there are any. At times we use various design elements to enhance our design work from either our own extensive design libraries that we own as professional designers, or elements from other artists or resources that we have legitimately purchased rights of usage or full ownership rights to. If necessary we can prove this and we can prove our finished product ownership. [Top]
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Can I remove that tiny area at the bottom where it states your copyright information and such?
NO. The developer, copyright & credit link information must remain intact on the template and may not be removed or changed. At times when we are required to give element credit to other artists; it is applied to this area as well, as part of the requirements to our element usage terms with others. To remove or change this area would most definitely be a violation of and an infraction to our EZ4U Templates usage policy and terms. [Top]
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When I buy an EZ4U Template are the graphics, code & tutorials mine and do I actually own the copyright? Can I use the images on my website, and on auction sites too?
NO. Your new template is created specifically for your use only at ONE [1] auction selling site at a time, for the intended specific purpose it was purchased as, for however long you may wish to use it and as long as you adhere to our usage policy. Our templates, code, graphics, tutorials and online website tutorials may not be altered, manipulated, copied, redistributed, resold, shared, given away or added to collections for other distribution. All rights are retained by the copyright holder EZ4U Templates and its respective EZ4U designer / developer affiliates. [Top]
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When will I receive my template or other digital products?
When you purchase an item that is offered as an instant download item, you will instantly receive a link or links to access your downloadable product[s] area immediately after you have made and completed your payment process; through our secure payment checkout method thru PayPal. [Top]
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I have purchased your additional service to set up a links area and the linkage on my template, when will I receive my template that is set up for me?
After your additional service purchase is made, we will e-mail you with our link set up questions, in order to acquire the necessary information that we need for your custom link setup. Once we've received your response your zipped template files will be e-mailed to you. After that you should receive your new template ready and set up for you usually within 1 - 3 days after purchase. It will depend upon how quickly we receive the information back, from you. [Top]
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Do you have a newsletter?
Yes. Our bimonthly e-mail newsletter is called "The EZ4U Templates Trend Setter." Our newsletter is filled with great selling information and auction trends, tips, tricks and hints. We never share your e-mail information with anyone, and it's free.... so why not sign up for our newsletter right now?! All you need to do is login on the top right of this page under the Your Account info box and check mark the newsletter area. If you haven't already created an account for yourself, go to the Your Account area, type in your email address and a password, and then create an account on the next page and check mark the newsletter area. It's free to create an account with us and to receive our newsletter, but you join our mailing list in order for us to send you our exciting and free auction seller tools newsletter. [Top]
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I'd like to sell your templates on my web site through an affiliates program? Do you have one?
No. Not at this time. Although, we are highly considering this option for the future. If you are interested in becoming an affiliate site, please email us and let us now. We'd be happy to add you to our affiliates consideration list and will notify you if and when this avenue comes into existence for us. [Top]
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Do you have template subscriptions? I have used other subscription services before and your designs are by far, more superior than the ones I signed up with? Without a second thought, I want to sign up for your subscriptions. Do you offer your templates by monthly subscription?
At this time, our template subscriptions area is in the development stages. If all goes well with our projected development time frame, we hope to be able to offer this template service to our EZ4U Template customers sometime in 2008. Periodically, check our website for subscription service update notices and /or subscribe to our free newsletter to receive our announcement and notification when this service becomes available.
When we launch our exciting new monthly auction subscription template services, we will still continue to offer and add to our designer line of fabulously special auction / store listing templates. However; in order to keep our monthly subscription as a reasonable added value service for our customers, our auction subscription template collection will still be visually unique & wonderful, but they will not be as lavishly embellished as our designer auction listing template collection. [Top]
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